Ratings Disclaimer

Independent Assessments

All ratings, recognitions, certifications, and recommendations published by Velavor reflect the independent professional opinion of Velavor assessors at the time of assessment.

No Guarantee

A Velavor certification, bean rating, listing, or recommendation does not guarantee:

• Customer satisfaction
• Product quality on future visits
• Availability of products or services
• Consistency beyond the assessment date

Customer experiences may vary.

Ratings May Change

Assessments are conducted at specific points in time.

A café’s rating, certification level, or recognition status may be upgraded, downgraded, suspended, or removed following reassessment or review.

Editorial Independence

Velavor maintains complete editorial independence.

Ratings cannot be purchased, influenced, negotiated, or guaranteed through advertising, sponsorship, partnership, or financial contribution.

Business Responsibility

Each café remains solely responsible for:

• Food safety
• Beverage quality
• Customer service
• Regulatory compliance
• Health and safety obligations

Velavor assumes no responsibility for operational matters within assessed establishments.

Limitation of Liability

Velavor shall not be liable for any loss, claim, damage, injury, dissatisfaction, or business consequence arising from reliance upon ratings, recommendations, listings, or certification decisions.

Contact

info@velavor.co.uk